Welcome to Authentic Isé Walking Tour SHŌ! Please read these “Terms and Conditions” carefully as they contain important information about your legal rights and obligations.
Refund
Leaving the tour group in the middle of the tour does not entitle the participant to a refund.
Privacy Policy
❶ At Authentic Isé Walking Tour SHŌ, our policy is to respect and protect the privacy of our website users.
❷ We record your email address and other pieces of information if you send us a message or purchase a tour. They will only be used for the purpose for which you have provided it.
❸ You can be assured that Authentic Isé Walking Tour SHŌ will not disclose individually identifiable information to any third party for any purpose.
Review Posting
❶ Posting a review by the participants of SHŌ’s walking tour is always welcomed with open arms.
❷ At the same time SHŌ reserves the right to delete some parts of the reviews which are inappropriate under the normal social conventions and not to approve the reviews themselves which are fraudulent, false or misleading or promote discrimination, racism, hatred and harassment.
Failure of the Delivery of the Tour
❶ Deterioration of the Weather
(1) Rain or shine our walking tour is running.
(2) In case of the alarming deterioration in the weather in any part of Mié Prefecture, more precisely, ‘Heavy Rain Emergency Warning’ or ‘Emergency Warning(Except Heavy Rain) and Storm Surge Warning’ issued, SHŌ won’t deliver the tour.
In that case SHŌ will inform the cancellation of the tour to the prospective participants by email.
The reliable source of the information on warnings is Japan Meteorological Agency’s website below.
Japan Meteorological Agency | Warnings/Advisories (jma.go.jp)
Please refer to the column of Tokai’s
Mie: Northern Central Region and
Mie: Southern Region.
❷ Malfunction of the Public Transportation System
In case there happens the malfunction of public transportation systems, more precisely, the delay or the cancellation of commuter trains or buses, there is a possibility for the guide to be late for the meeting time or to find no means to reach the meeting point and, as a result, to fail to deliver the tour.
In such a case, to send the email of informing the delay of the start of the tour or no delivery of the tour itself to all the prospective participants is the only action the guide can take.
❸ Health Condition of the Tour Guide
(1) In case the guide is terribly ill and can’t conduct the walking tour, he will send a cancellation email to the prospective participants.
(2) There is also a possibility that he can’t send any mail due to inevitable reasons.
In that case the guide won’t appear at the meeting point. However the guide’s technical assistant in charge of the website management will make utmost efforts to send the cancellation email to the prospective participants before the meeting time.
Disclaimer of Responsibility
❶ The proprietor makes his best possible efforts to present accurate and latest information to you through this website.
He, however, does not at all guarantee the accuracy and/or completeness of the presented information, including the linked information in the website.
❷ The proprietor is not liable for any trouble, loss, or damage arising from any acts performed as a result of decisions made based on the information contained on the website.
❸ The proprietor may change and/or alter the contents of the website, or may suspend or discontinue the services provided through the website at any time without any prior notice.
❹ Travel insurance is mandatory for all tour participants.
Authentic Isé Walking Tour SHŌ does not provide any form of travel insurance for tour participants and you must purchase your own travel insurance.
It is your responsibility to ensure that your insurance is suitable and adequate for your particular needs and it should cover, for example, medical expenses and personal accidents.
❺ The proprietor is not responsible for any damages or expenses to the prospective participants arising out of failure of the delivery of the tour.